DOMESTIC RETURNS

We accept returns shipped back to us within 30 days from your order date. All items must be in new and unworn condition with tags attached. Items purchased on sale are only eligible for store credit or exchange.

HEIDI MERRICK will provide one free return label for orders placed at full price. Any returns for orders placed with a discount code or on sale are not eligible for a free return label. 

Please send your return to

HEIDI MERRICK - PO Box 332, Summerland, CA 93067 

To initiate a return and to confirm if your items are eligible for a refund, please visit heidimerrick.com/a/returns and follow the below steps:

• On the returns page, enter your 4 digit order number and email associated with the order. Then select 'return items.' 
• Select the items you’d like to return.
• You will be directed to a confirmation page where a return label can be downloaded.
• Send the items being returned back along with your packing slip within 30 days of your order date.

Return processing may take up to 10 business days and may experience delays during high volume periods. Please allow additional processing time for your bank to post the refund to your account.

If the items you are returning were purchased with a discount code or on sale, a free return label will not be provided. Please send your return to HEIDI MERRICK - PO Box 332, Summerland, CA 93067.

For help or questions about a return please contact info@heidimerrick.com anytime.

INTERNATIONAL RETURNS

 We accept returns shipped back to us within 30 days from your order date. All items must be in new and unworn condition with tags attached. We do not accept sale items. The customer pays for and arranges all international return shipping. We cannot be held responsible for return shipments that are lost in transit. HEIDI MERRICK is unable to refund any duties and taxes paid. You can pursue a refund of duties with your local tax agencies. 

When making a return please include the initial packing slip included in your order.

Ship your return package to:

Heidi Merrick  
PO Box 332 
Summerland, CA 93067 

Return processing may take up to 10 business days and may experience delays during high volume periods. Please allow additional processing time for your bank to post the refund to your account.

For help or questions about a return please contact info@heidimerrick.com.

FINAL SALE POLICY