We accept returns shipped back to us within 30 days from your order date. All items must be in new and unworn condition with tags attached. Items purchased on sale or with a discount code are only eligible for store credit or exchange. For items with requested refund, refund will be less shipping and handling costs.

HOME ITEMS ARE FINAL SALE & ARE NOT ELIGIBLE TO BE RETURNED.

HEIDI MERRICK will provide one return label for orders placed at full price. Any returns for orders placed with a discount code or on sale are not eligible for a free return label. Items purchased on sale are only eligible for store credit or exchange.

Please send your return to: 

Heidi Merrick  
PO Box 332  
Summerland, CA 93067

To initiate a return and to confirm if your items are eligible for a refund, please visit hmerrickreturns.returnscenter.com and follow the below steps:

• On the returns page, enter your order number and email associated with the order. Then select 'return items.' 
• Select the items you’d like to return and or exchange. 
• You will be directed to a confirmation page where a return label can be downloaded. If your return request is pending, we will reach out to approve the return request within 1-3 business days. 
• Send the items being returned back along with your packing slip within 30 days of your order date.

If a piece is returned with makeup on it or any signs of wear, this piece will only be eligible for a store credit minus a 10% dry cleaning fee. 

Return processing may take up to 10 business days and may experience delays during high volume periods. Please allow additional processing time for your bank to post the refund to your account.

If the items you are returning were purchased with a discount code or on sale, a free return label will not be provided. Please send your return to HEIDI MERRICK - PO Box 332, Summerland, CA 93067.

For help or questions about a return please contact info@heidimerrick.com anytime.

INTERNATIONAL RETURNS

We accept returns shipped back to us within 30 days from your order date. All items must be in new and unworn condition with tags attached. We do not accept sale items. The customer pays for and arranges all international return shipping. We cannot be held responsible for return shipments that are lost in transit. HEIDI MERRICK is unable to refund any duties and taxes paid. You can pursue a refund of duties with your local tax agencies. 

When making a return please include the initial packing slip included in your order.

Ship your return package to:

Heidi Merrick  
PO Box 332 
Summerland, CA 93067 

Return processing may take up to 10 business days and may experience delays during high volume periods. Please allow additional processing time for your bank to post the refund to your account.

For help or questions about a return please contact info@heidimerrick.com.

FINAL SALE POLICY

Final Sale items will be indicated by text on the product page, the cart page, your order confirmation, or the packing slip you receive with your order. Thank you for understanding that we are unable to accept returns or offer exchanges on final sale items.